|
| Customer Support Request Form | ||||||
| Please complete the fields below. All fields marked in red are required. IF YOU HAVE SPAM FILTERING OR AUTOMATIC JUNK EMAIL RESPONSES - PLEASE ADD support@ebrary.com to your allowed recipients list to ensure you will receive our responses. ebrary is not responsible for emails lost or misplaced due to being marked as Spam or Junk. When you submit this form, your request will be created automatically as a ticket in our Support Request system. Tickets will be responded to within 2 business days (M-F). ebrary is closed on weekends and certain US holidays; any tickets received during this time will be responded to on the next business day. ebrary is located in the Pacific Time Zone (GMT -8); please take this into account when considering response time. Please DO NOT submit duplicate requests. This delays processing time. You will receive an automated email shortly after submitting this form. If you have details you need to add after you submit this form, please reply to the automated email instead of creating a new request. Thank you! | ||||||
| |||